Descripción del puesto
As a customer service agent, you will be in charge of:
- Providing support to customers and prospects through e-mail, chat and phone.
- Developing and updating tutorials on how to use our platforms.
- Help assisting conversions.
Requisitos
- Native or bilingual English (mandatory)
- Amazing communications skills and empathy for users
- Attention to detail
- Autonomous
- Multi-tasking
- Good organizational skills
- Adaptable
- Easygoing
Plus, but not mandatory
- Experience with customer support tools such as Zendesk
Beneficios
- Health insurance
- Competitive salary
- Work from home: this is a 100% remote position
- Paid time off